Guidage HRC – Wayfinding application for hospital


It’s not always easy to identify yourself in crowded and complex places such as hospitals. This is how the Riviera-Chablais hospital decided to appeal to GoIndoor.

They decided to set up a mobile application that facilitates the orientation of visitors and patients. It can be compared to GPS but indoor, which works with beacons and smartphones. People who downloaded the application can locate themselves in the building, indicate where to go and be guided towards it.

It’s also used to remind the patients, via SMS, the time and place of their appointment, one day before The message contains a code of appointment that they could enter in the application to start the guidance toward the appointment.

To facilitate the navigation and reassure the patients, photos have been incorporated into the application, to enable them to better identify their surroundings.Another positive point, the application has been developed for people with reduced mobility too. Indeed, simply activate the mode dedicated to them, to have paths including elevators but avoiding stairs.

These different points enable patients and visitors to find themselves, be oriented easily and to be stress-free in the hospital.

Now watch the video filmed at the Hospital Riviera-Chablais of Monthey, with different itineraries showing the different points mentioned above.


Leave a Reply